Frequently Asked Questions

Everything You Need to Know for a Seamless Rental Experience

  • Renting event decor from us is simple and easy. Begin by exploring our extensive collection of decor, featuring everything from centerpieces and lighting to unique accents and more. Once you've found the perfect pieces to complement your event's style, simply add them to your cart and head to checkout. It’s a seamless process that allows you to enhance your event’s ambiance with our stunning decor.

  • Yes, you can view our event decor items in person before making a rental decision. We encourage you to schedule an appointment to visit our showroom and see the decor up close. This is a great opportunity to get a better sense of how the items will look at your event and discuss any questions or customization options. Our showroom visits are by appointment only to ensure that we can provide you with personalized attention and guidance. Contact us to schedule your visit and take the first step toward creating a stunning event decor setup.

  • Absolutely! With 4,000 sq feet of showroom displays and warehouse shelves, we want you to see it all! 

    Book your showroom consult here!

  • Yes, we offer delivery and setup services for an additional fee. Let us know your event details, and we’ll coordinate the best time to deliver and set up your decor.

  • Our rental period is 72 hours. This gives you plenty of time to pick up your decor from our shop, set everything up, and enjoy your event. You can return the items 3 days after pick up (excluding Sundays), ensuring a stress-free and flexible rental experience.

  • If you need your decor for a longer period, please contact us in advance. We’ll do our best to accommodate your request, subject to availability.

  • Absolutely! You can pick up your decor items from our shop. We’ll make sure everything is ready for you to take home or transport straight to your event venue.

  • We ask that you handle all decor items with care. In case of any damage or missing items, please contact us immediately. You may be charged for the replacement or repair costs based on the condition of the item.